Terms & Conditions

Terms & Conditions
Order Acceptance
Your order is confirmed only when we send a formal confirmation email to your provided address. We reserve the right to cancel orders for:
  • Stock shortages (for non-custom items—we notify you and offer a full refund).
  • Pricing errors (e.g., incorrect sale prices due to website glitches—we cancel and explain the issue).
  • Incomplete delivery information (e.g., missing unit number for a New South Wales address—we contact you to confirm before canceling).
  • Suspected fraudulent activity (e.g., invalid payment details, duplicate orders with the same address).
Payment Terms
  • Accepted Methods: Major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay (buy now, pay later—split into 4 interest-free installments for orders over $50 AUD).
  • Payment Security: All payments are processed via PCI DSS-compliant gateways—your financial data is never stored on our servers.
  • Deposits: Customized items (e.g., engraved Mirrors) require a 30% deposit at order placement; the remaining 70% is due before shipping.
Product Descriptions
We strive for accurate details (features, ingredients, compatibility) and images, but minor variations may occur (these do not count as “misrepresentation” under Australian Consumer Law if trivial):
  • Color Differences: Beauty Mask hues or Mirror frame colors may vary slightly due to batch production or screen resolution.
  • Feature Variations: Hair Removal Device intensity levels may have minor differences (all meet our efficacy standards).
  • Ingredient Notes: Beauty Mask ingredient lists may update slightly (we always maintain hypoallergenic and safety standards).
We resolve significant discrepancies (e.g., a “sensitive skin” Beauty Mask with irritants) via return/exchange at no cost to you.
Limitation of Liability
Our liability is limited to the purchase price of the item(s). We are not responsible for indirect damages, including:
  • Skin irritation from improper use (e.g., Hair Removal Device used on broken skin—follow usage guides).
  • Cosmetic damage (e.g., Mirror frame scratched during installation—use included mounting hardware).
  • Loss of use (e.g., a delayed Beauty Mask affecting a skincare routine).
Updates to Terms
We may revise these terms to reflect changes in business practices (e.g., new Hair Removal Device safety standards) or legal requirements (e.g., updates to the Australian Privacy Act). Updated terms are posted on our website—your continued use of our services constitutes acceptance. We notify you of major changes via email (if you opted in to communications).